For ages 21+

Our commitment to safe and responsible gaming

244 bat believes that betting and casino games are entertainment — not a livelihood. To protect every member and ensure a healthy experience, we provide effective tools, clear policies, and consistent support.

Age 21+ required 24/7 live chat support SSL secured Self-exclusion available

244 bat's commitment to responsibility

At 244 bat we believe online betting should be an enjoyable experience — one where every player stays in control. Under our terms and conditions, every member using the platform must be at least 21 years old and play with awareness.

If gambling goes beyond entertainment and starts causing stress, that is a sign that help is needed. Several tools to keep yourself protected are available directly in your account settings. Read our FAQ for more details, where the process for setting limits and self-exclusion is clearly explained.

Our goal is to create an environment where members can play within their own budget and time. If you would like to know more about us, you can read about our operating principles on the about us page.

Our core commitments

Only people aged 21 or older are allowed to create an account
Members can set their own daily, weekly, or monthly deposit limits
Self-exclusion requests are processed with the highest priority
Reality check — session-time reminders are sent at set intervals
A full record of betting history and spending is kept in your account
24/7 live chat and email support available in Bengali and English

21+

Age limit strictly enforced

To open an account at 244 bat and take part in any betting or casino activity, a member must be at least 21 years old. Proof of age is required during account verification. If an underage person is found using the platform, the account will be closed immediately and any deposited funds will not be refunded. If there are minors in your home, keep your device password-locked and do not share your account details.

Tools to keep yourself protected

The following protection features can be used directly from your 244 bat account settings. If you have any questions, contact us via 24/7 live chat.

Deposit limit

Set a maximum amount you can deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session time limit

Turn on a session limit to prevent playing continuously beyond a set time. You will be logged out automatically when the time is up.

Reality check

A reminder popup appears every 30, 60, or 90 minutes — showing how long you have been playing and your total winnings or losses.

Temporary break (cooling-off)

Suspend your account temporarily for 1 day to 6 weeks. During this time no deposits or betting are allowed, but withdrawals are still available.

Self-exclusion

Close your account for 6 months to 5 years, or permanently. During self-exclusion, requests to open a new account are not accepted and promotional communications are stopped.

Activity history

Your account shows a full betting history and records of all deposits and withdrawals. Reviewing it regularly gives a clear picture of your spending patterns.

Warning signs of problem gambling

If any of the following match your experience, consider taking a break and seeking help.

Ask yourself

Are you betting more to try to recover money you have lost?

Have you tried to cut down or stop betting but been unable to?

Are you hiding your gambling from family or friends?

Are you betting with money set aside for essential expenses, or with borrowed money?

Do you feel restless or irritable when you are not gambling?

Is gambling having a negative effect on your work, studies, or family relationships?

Signs of financial difficulty

Regularly running short at the end of the month, falling behind on bills, or borrowing money from friends and family are causes for concern. Compare the amount you spend on gambling against your income.

Signs of mental strain

Sleep problems, feelings of isolation, or difficulty focusing on anything other than gambling are signs of an impact on your mental health. In this situation, seeking professional advice is the most effective step.

Ways to get help

Acknowledging a problem takes courage. It is never too late to ask for help — support is available through any of the options below.

244 bat live chat

Contact us via live chat 24 hours a day, seven days a week in Bengali and English. Our team is always ready to help with self-exclusion or setting limits — no question is too small or too large.

Email Support

Write to our support email on any responsible gaming matter. Our team responds in Bengali and English. Complete confidentiality is maintained.

Family and close ones

Talk openly about the problem with a family member or trusted friend. They can not only provide emotional support but also help you find professional assistance.

Professional counselling

Seek advice from a mental health specialist or behavioural therapist. Mental health services are available through both public and private providers in Bangladesh.

Support groups

Support groups made up of people who have experienced problem gambling offer a safe environment where you can share experiences and work towards recovery.

Confidentiality assured

Every step you take to seek help is completely confidential. Under our privacy policy, your personal information is never shared with third parties.

Practical tips for healthy gaming

Building a few simple habits helps ensure a safe and enjoyable experience at 244 bat. Betting should never be seen as an alternative source of income — it is purely entertainment.

Set a fixed budget before you play and do not go beyond it
Avoid placing more bets to try to recover money you have lost
Avoid playing when you are stressed or in a low mood
Take regular breaks — focus on other activities between sessions
Do not bet under the influence of alcohol or any other substance
Avoid overconfidence from a winning streak
Keep spending time with family and continue other hobbies

The self-exclusion process

Follow these steps to self-exclude:

Select the "Responsible Gaming" or "Self-Exclusion" option

Choose a duration: 6 months, 1 year, 5 years, or permanent

Confirm — your request will take effect immediately and you will receive confirmation via live chat

Questions and answers about responsible gaming

Answers to common questions are below. For more information, speak with us via 24/7 live chat.

Yes. Any balance remaining in your account at the time of self-exclusion can be withdrawn. The minimum withdrawal amount is ৳500 and it typically arrives via bKash, Nagad, or Rocket within 30 minutes to 3 hours.

No. Your account does not become active again automatically when the period ends. You will need to contact us through live chat to request reactivation yourself. This process ensures that the decision is conscious and voluntary.

No. Lowering a deposit limit takes effect immediately, but a request to increase it has a 24-hour waiting period. This delay is intentional so that decisions are not made in the heat of the moment.

Use a screen lock and password on your device and never share your login details. If any unauthorised activity is detected, report it to live chat immediately. If anyone under 21 is found using 244 bat, the account will be closed.

No. All promotional emails, SMS, and push notifications stop as soon as self-exclusion takes effect. No promotional communications will be sent until the exclusion period has ended.

At the interval you choose (30, 60, or 90 minutes), a popup will appear showing the total time of your session and the amount won or lost during that session. At that point you can choose to continue playing or stop.