244 bat Privacy Policy

Introduction and Overview

244 bat is an online gaming and sports betting platform that provides services to users in Bangladesh. Protecting the privacy of your personal information is one of our primary responsibilities. This document serves as a formal Privacy Policy and is prepared in line with 244 bat's Terms and Conditions.

This policy tells you what information we collect, why we collect it, and what rights you have over your information. Please read this policy carefully before using the 244 bat platform.

What Information We Collect

When creating an account and using services on 244 bat, we may collect the following categories of information:

A. Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (where applicable)
• Username and password created by the user

B. Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

C. Technical Information

• IP address, browser type and version
• Device type and operating system
• Cookie and session data
• Login time and session duration on the platform

D. Gaming Activity Information

• Betting history and results
• Preferred game categories and slots
• Bonus claims and wagering progress

Purpose of Data Collection

244 bat collects and processes user information only for specific and legitimate purposes. These purposes are:

• Account management: To complete registration, login, password recovery, and account verification.
• Service delivery: To handle deposits, withdrawals, bonus payouts, and gaming activity.
• Age verification: To ensure that only users aged 21 or above participate in gaming and betting activities on the platform.
• Security: To detect and prevent unauthorised access, fraud, and other deceptive activity.
• Customer support: To handle support requests submitted via live chat or email.
• Promotional communications: To inform you about bonuses, promotions, and platform updates, with your consent.
• Legal compliance: To comply with applicable laws and regulations.

Your information will not be used for any purpose beyond those listed above.

Data Storage and Security

244 bat takes both technical and procedural measures to keep user information secure.

Encryption and Secure Connections

All data transmitted on the platform is encrypted using SSL (Secure Socket Layer) technology. This keeps the user's username, password, and financial information protected during transmission.

Server Security

Data is stored on secured servers accessible only to authorised personnel. Regular security audits are conducted, and automated systems are in place to monitor unusual activity.

Retention Period

Information may be retained for as long as your account is active and, after that, for as long as required by legal or regulatory obligations. When no longer needed, it is securely deleted or anonymised.

Sharing Information with Third Parties

244 bat never sells your personal information. However, in certain circumstances, information may be shared on a limited basis with third parties:

Service Providers

We may engage trusted third parties for payment processing (bKash, Nagad, Rocket), technical infrastructure management, and customer support services. These parties can only access the information needed to carry out their assigned tasks and are bound by strict confidentiality obligations.

Legal Requirements

244 bat may disclose information when required to do so by a court order, government directive, or legal obligation. Any such disclosure will always be made within a legal framework.

Corporate Changes

In the event of a business restructuring, merger, or acquisition involving 244 bat, user information may be transferred to the new entity. In such cases, the terms of this privacy policy will remain in effect and users will be notified in due course.

Cookies and Tracking Technology

The 244 bat platform uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the site.

Types and Purpose of Cookies

• Essential cookies: Required for session management, maintaining login state, and ensuring security. Disabling these will prevent the platform from functioning properly.
• Functional cookies: Used to remember language preferences and user settings.
• Analytics cookies: Help improve service quality by analysing user behaviour across different parts of the site.

You can manage or disable cookies from your browser settings. However, disabling essential cookies may prevent you from using certain key features of the platform.

User Rights

Every registered user on the 244 bat platform has the following rights regarding their own information:

Right to Access

You may request at any time to know what information we hold about you and for what purpose it is being used. Such requests can be made via email.

Right to Correction

If any information stored in your profile is incorrect or incomplete, you have the right to request a correction. Once the necessary verification is done, it will be corrected as soon as possible.

Right to Deletion

Subject to certain conditions, you may request that your information be deleted. However, this right may be limited in cases involving legal obligations or ongoing dispute resolution.

Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, you can make this request through customer support at any time and it will be acted upon.

Protection of Minors

244 bat is strictly not for anyone under the age of 21. We never knowingly collect information from minors. If we become aware that information from a minor has been collected, steps are taken to delete it immediately and the associated account is closed.

For more details on responsible gaming, we recommend reading our Responsible Gaming page, which provides guidance on safe and informed gaming habits.

Policy Changes and Updates

244 bat reserves the right to amend or update this privacy policy at any time. If any significant changes are made, they will be published on this page and the "Last updated" date will change accordingly.

Continuing to use the platform after any changes means you have accepted the updated policy. We therefore recommend visiting this page regularly. For full terms of use of the platform, more details are available on our About Us page.